First thing’s first, if you’re new to Velocity Frequent Flyer – welcome! We think you’ll like it here and, to help you settle in, we want to make sure you’re set up properly. You can thank us later.

Here’s a checklist of things you need to do as soon as you sign up to Velocity to maximise your Velocity-Point-earning potential, from making sure you’ve completed your account, to considering Family Points Pooling so you can collect your kids’ Velocity Points and Status Credits. We’re sure they won’t mind...

1. Finish what you’ve started

Remember how your mum always made you finish your dinner before you got to have dessert? This is a bit like that. Completing your account details is the first step on your way to greater rewards, and just like eating your veggies, it’s good for you.

Making sure you’ve got all your account fields filled out (name, email and street address, phone number, date of birth, etc. etc.) means you’ll never miss an opportunity to nab some yourself some Velocity Points. It’ll also mean any snail mail won’t accidentally end up in your neighbour’s letterbox, or your old apartment address you moved out of three years ago. 

2. Subscribe like you mean it

Next up, maximise your Velocity Point-earning potential and make sure you’re not missing a trick. And by trick, we mean email and our website. Bookmark the Member Offers page to stay up to date on the latest offers available to members. Ensuring you’re subscribed to all the Velocity email communications will also tell you everything you need to know about collecting and using Velocity Points, plus our emails keep you up-to-date with any member exclusives, Velocity Points promotions and redemption flight sales.

Also remember to turn on SMS notifications to make sure you never miss any urgent info, like limited-time Velocity Point bonuses, or partner offers. Because let’s face it, your phone is in your hand 24/7 anyway, so it might as well earn its keep. 

3. Cash in on your family’s Velocity Points

It’s time to work on your relationship. Sit your partner down and have ‘The Chat’ about how it’s time get serious and set up Family Points Pooling.

What’s that, you ask? Well, it’s a clever way you can declare your love by sharing custody of all the Velocity Points and Status Credits you earn. If you’ve got kids, you can get them involved too, with up to six eligible family members for your Family Points Pool (provided everyone is living at the same address).

To put it another way, you can fast-track your Velocity Points and Status Credits earn by bundling your family’s earnings into your account after you elect yourself as the beneficiary. Keen to set up Family Points Pooling? Come right this way.


We’re always adding new offers to help you earn Velocity Points faster – so we recommend you bookmark the Member Offers page on our website. That way, you can keep track with the biggest and best offers from partners like American Express, flybuys, Virgin Wines and Europcar, to name just a few. It’s all about getting you to your next reward sooner.


Finally, a well-deserved congrats

Check off all the above and then stop to give yourself a pat on the back. Not only will you feel organised, you’ll rest assured knowing that you’re set up to maximise the many benefits of your Velocity Frequent Flyer account.

Now to tackle your unread email folder. (Just joking. Nobody’s that organised.)